Are you someone who thrives when quality, leadership, and customer collaboration intersect? Step into a pivotal Quality Manager role where your expertise wont just guide internal processesit will directly influence client satisfaction and operational success. This is your chance to lead a tight-knit, high-performing team in a lean manufacturing environment that prizes precision, autonomy, and long-term relationships.
As the Quality Manager, you will take full ownership of quality strategy and execution, managing a team across multiple shifts while also serving as a key customer liaison. This role blends hands-on oversight with cross-functional collaboration, including regular negotiation with customers to maintain lean margins without compromising product integrity. Youll play a vital role in balancing internal efficiency with external expectationsmaking this position essential to the company's continued growth.
Lead, develop, and coach a team of 6 Quality Technicians across 3 shifts
Establish and maintain a proactive quality culture grounded in accountability and teamwork
Own customer-facing quality communications, including audits and ongoing negotiations
Navigate client discussions to protect lean operating margins while upholding product quality
Oversee variation analysis and dimensional inspections using CMM systems
Ensure compliance with relevant quality certifications and internal standards
Work closely with Metrology, Engineering, and Production teams to troubleshoot and optimize processes
Occasionally overlap with third shift for early-morning support and alignment
Proven success in a quality leadership role within a manufacturing setting
Experience leading customer quality interactions, including negotiation and audit support
Strong analytical skills with the ability to balance technical integrity and cost-efficiency
Familiarity with CMM tools and measurement systems
Comfortable operating in a lean, flat organization with limited oversight
Deep understanding of quality certifications and audit preparation
Technical degree or equivalent hands-on experience in quality or manufacturing
Background in customer or supplier quality management
Exposure to dimensional inspection tools and variation analysis methods
Previous leadership in a multi-shift production or quality environment
Quality Manager
Quality Assurance Manager
Senior Quality Engineer
Supplier Quality Engineer
Plant Quality Supervisor
Quality Systems Manager
What if your next job helped you pivot into a role with greater influenceinternally and externally? With over half the team tenured five years or more, this company has built a reputation on consistency, respect, and a no-handholding culture. Youll have the autonomy to lead, the support to succeed, and the opportunity to make your mark not only inside the walls, but across customer partnerships. If you're ready to lead a function that directly supports margin health and customer satisfaction, this is the opportunity youve been waiting for.
Ready to bring your leadership to a place where quality is more than complianceit's a competitive advantage? Lets talk.
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